Terms of service

Terms of Use

Last Updated: [14 Apr 2025]

These Terms of Use (“Terms”) govern your access to and use of the website and online services made available by CharmoraJewelry (the “Site”).

The Site is operated by Kenly Group LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States of America (“CharmoraJewelry,” “we,” “us,” or “our”).

By accessing or using the Site, creating an account, or purchasing products from us, you agree to be bound by these Terms and by any additional policies referenced here (including our Privacy Policy and any shipping/returns policies published on the Site). If you do not agree, you must not use the Site.

1. Eligibility and Account Registration

1.1 Eligibility You may use the Site only if you are at least the age of majority in your jurisdiction (for example, 18 years old in many countries) and legally capable of entering into a binding contract. By using the Site, you represent and warrant that you meet these requirements.

1.2 Account Creation Certain features or services may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information

  • Keep your login credentials confidential

  • Be responsible for all activity that occurs under your account

If we believe that any information you provide is inaccurate, incomplete, or misleading, or that your account is being misused, we may suspend or terminate your account at our sole discretion.

2. Use of the Site

2.1 Personal, Non-Commercial Use The Site, and all content on it, is provided for your personal, non-commercial use in connection with viewing and purchasing our products.

2.2 Prohibited Uses You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation

  • Interfere with or disrupt the operation or security of the Site or any networks connected to it

  • Attempt to gain unauthorized access to any part of the Site, other user accounts, or our systems

  • Use any automated means (such as robots, spiders, or scrapers) to access the Site for any purpose without our prior written permission

  • Reverse engineer, decompile, or attempt to extract the source code of any software used in connection with the Site

  • Use the Site in any way that could harm CharmoraJewelry, our customers, or our reputation

3. Product Information, Availability, and Pricing

3.1 Product Descriptions We make reasonable efforts to ensure that product descriptions and images are accurate. However, we do not guarantee that all descriptions, colors, or sizes are error-free. Minor variations may occur due to screen settings or natural materials.

3.2 Availability All products are subject to availability. We may limit quantities or discontinue products at any time without notice.

3.3 Pricing Prices are subject to change without notice. If we discover a pricing error on your order, we will contact you to confirm the correct price or cancel the order.

3.4 Taxes and Duties Depending on your destination, local taxes or customs duties may apply. You are responsible for these additional charges unless stated otherwise at checkout.

4. Orders and Payments

4.1 Placing an Order We reserve the right to accept or reject any order at our discretion due to availability, payment errors, or suspected fraud.

4.2 Payment Methods We accept various payment methods as listed at checkout. You warrant that you are authorized to use the payment method provided.

5. Shipping and Delivery

5.1 Delivery Times Any delivery times provided are estimates only. We are not liable for delays outside our reasonable control (customs, weather, etc.).

5.2 Risk of Loss Risk of loss passes to you when the order is delivered to the carrier.

6. Returns, Exchanges, and Cancellations

Please review our specific Returns & Exchanges Policy on the Site. Customized or personalized pieces are generally not eligible for return.

7. Intellectual Property

All content on the Site—including text, images, logos, and designs—is owned by or licensed to Kenly Group LLC and is protected by intellectual property laws.

8. User Content

If you submit reviews or photos, you grant us a worldwide, perpetual license to use and display that content for marketing and feedback purposes.

9. Disclaimers

To the maximum extent permitted by law, the Site is provided “as is” without warranties of any kind. Your use of the Site is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Kenly Group LLC shall not be liable for any indirect or consequential damages. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Kenly Group LLC and its affiliates from any claims arising out of your use of the Site or violation of these Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law These Terms and any disputes shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.

12.2 Dispute Resolution If an amicable solution cannot be reached, disputes shall be brought before the competent courts of Wyoming, unless otherwise required by mandatory consumer protection laws in your country.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions about these Terms, please contact us at:

CharmoraJewelry Operated by: Kenly Group LLC Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

EIN: 37-2224506

Email: KENLY.LTD@GMAIL.COM