Terms & conditions

Last Updated: [11 December 2025]

These Terms of Use (“Terms”) govern your access to and use of the website and online services made available by CharmoraJewelry (the “Site”).

The Site is operated by Shippinit LLC, 5250 Califia Ct, Santa Barbara, CA 93111, United States of America (“CharmoraJewelry,” “we,” “us,” or “our”).

By accessing or using the Site, creating an account, or purchasing products from us, you agree to be bound by these Terms and by any additional policies referenced here (including our Privacy Policy and any shipping/returns policies published on the Site). If you do not agree, you must not use the Site.

1. Eligibility and Account Registration

1.1 Eligibility
You may use the Site only if you are at least the age of majority in your jurisdiction (for example, 18 years old in many countries) and legally capable of entering into a binding contract. By using the Site, you represent and warrant that you meet these requirements.

1.2 Account Creation
Certain features or services may require you to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information

• Keep your login credentials confidential

• Be responsible for all activity that occurs under your account

If we believe that any information you provide is inaccurate, incomplete, or misleading, or that your account is being misused, we may suspend or terminate your account at our sole discretion.

2. Use of the Site

2.1 Personal, Non-Commercial Use
The Site, and all content on it, is provided for your personal, non-commercial use in connection with viewing and purchasing our products.

2.2 Prohibited Uses
You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable law or regulation

• Interfere with or disrupt the operation or security of the Site or any networks connected to it

• Attempt to gain unauthorized access to any part of the Site, other user accounts, or our systems

• Use any automated means (such as robots, spiders, or scrapers) to access the Site for any purpose without our prior written permission

• Reverse engineer, decompile, or attempt to extract the source code of any software used in connection with the Site

• Use the Site in any way that could harm CharmoraJewelry, our customers, or our reputation

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

3. Product Information, Availability, and Pricing

3.1 Product Descriptions
We make reasonable efforts to ensure that product descriptions, images, and other information on the Site are accurate and up to date. However, we do not guarantee that all descriptions, colors, sizes, materials, or other details are error-free, complete, or perfectly accurate. Minor variations may occur due to screen settings, manufacturing tolerances, or natural variations in materials (such as precious metals).

3.2 Availability
All products and services are subject to availability. We may limit quantities, discontinue products, or change designs at any time, without prior notice. If an item you ordered is not available, we may cancel your order (in whole or in part) and issue a refund for any amount charged for the unavailable item.

3.3 Pricing
Prices displayed on the Site are in the currency indicated and are subject to change without notice. We take reasonable steps to ensure that prices are correct; however, errors may occur. If we discover a pricing error for an item you have ordered, we will contact you with the correct price and ask whether you wish to proceed with the order or cancel it. If we are unable to contact you, we may cancel your order and refund any amounts you have paid.

3.4 Taxes and Duties
Depending on your shipping destination, local taxes, customs duties, or import fees may apply. These may not be included in the displayed product price and may be charged separately by the carrier or customs authorities. You are responsible for any such additional charges unless expressly stated otherwise on the Site or at checkout.

4. Orders and Payments

4.1 Placing an Order
When you place an order, you are making an offer to purchase the products in your cart according to these Terms. We reserve the right to accept or reject any order at our discretion, for reasons including but not limited to:

• Product availability

• Incomplete or incorrect payment details

• Suspected fraud or unauthorized activity

• Violation of these Terms

Order confirmation emails are acknowledgments that we have received your order; they do not constitute final acceptance until the order has been processed and shipped.

4.2 Payment Methods
We accept various payment methods as listed at checkout (for example, credit/debit cards, digital wallets, or other processors). You represent and warrant that you are authorized to use the payment method you provide and that all payment information is accurate.

Payments are processed by third-party payment service providers. We do not store full card details on our servers.

4.3 Currency Conversion
If your payment is processed in a currency different from your local currency, your bank or payment provider may apply a conversion rate and/or additional fees. We are not responsible for such fees or exchange rate differences.

5. Shipping and Delivery

5.1 Worldwide Shipping
We offer worldwide shipping from our facilities, subject to any restrictions imposed by carriers or applicable laws. Shipping options, estimated delivery times, and costs will be displayed at checkout.

5.2 Delivery Times
Any delivery times provided are estimates only and are not guaranteed. Delays can occur due to customs, carrier issues, weather conditions, or other factors beyond our control. We are not liable for delays that are outside our reasonable control.

5.3 Risk of Loss
Risk of loss and title to products pass to you when the order is delivered to the carrier or as otherwise required by applicable law. In case of lost or damaged shipments, we will cooperate with the carrier and take reasonable steps to help resolve the issue.

5.4 Incorrect or Incomplete Addresses
You are responsible for providing a complete and accurate shipping address. If a shipment is delayed, returned, or lost due to incorrect or incomplete address information provided by you, additional shipping costs or losses may be your responsibility.

6. Returns, Exchanges, and Cancellations

Our policies for returns, exchanges, and cancellations are described in detail in our Returns & Exchanges Policy, which is incorporated into these Terms by reference.

In general:

• Certain items (such as customized or personalized pieces) may not be eligible for return or cancellation, except where required by law.

• Products must usually be returned in unused, original condition with all packaging and documentation.

Please review the specific policy on the Site before making a purchase. Where consumer protection laws grant you additional mandatory rights, those rights will apply.

7. Intellectual Property

7.1 Ownership
All content on the Site—including text, images, designs, graphics, logos, icons, product photographs, video and audio clips, and software—is owned by or licensed to CharmoraJewelry and is protected by applicable intellectual property laws.

7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use only. You may not:

• Copy, reproduce, modify, distribute, display, perform, publish, or create derivative works from any content on the Site, except as expressly allowed by law or with our prior written permission

• Remove or alter any copyright, trademark, or other proprietary notices

7.3 Trademarks
All trademarks, service marks, and trade names used on the Site are the property of CharmoraJewelry or their respective owners. Nothing in these Terms or on the Site grants you any license or right to use any trademark without prior written authorization.

8. User Content

8.1 Submissions and Reviews
If you submit any content to us—for example, product reviews, ratings, photos, comments, or messages (collectively, “User Content”)—you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media, for purposes including marketing, promotion, and customer feedback.

8.2 Your Responsibility
You represent and warrant that:

• You own or otherwise control all rights to your User Content

• Your User Content does not infringe the rights of any third party

• Your User Content does not contain unlawful, defamatory, obscene, discriminatory, or otherwise objectionable material

We may remove or edit User Content at any time at our discretion, but we are not obligated to monitor or review all content.

9. Disclaimers

9.1 No Warranty
To the maximum extent permitted by law, the Site and all content, products, and services are provided “as is” and “as available” without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Site will be uninterrupted, secure, or error-free

• Any defects will be corrected

• The Site or the servers that make it available are free of viruses or other harmful components

• The information on the Site is complete, accurate, or current at all times

Your use of the Site is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law:

• CharmoraJewelry, Shippinit LLC, and their officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the Site or purchase of products, including but not limited to loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

• Our total aggregate liability for any claim arising out of or relating to these Terms, the Site, or any products purchased through the Site shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, the limitations shall apply to the fullest extent permitted by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless CharmoraJewelry, Shippinit LLC, and their officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Site

• Your violation of these Terms or any applicable law

• Your infringement of any third-party rights

• Your User Content

12. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by CharmoraJewelry. We are not responsible for the content, policies, or practices of any third-party websites or services. Your use of such sites or services is at your own risk and subject to their own terms and policies.

13. Changes to the Site and to These Terms

We may update, modify, or discontinue any part of the Site at any time without prior notice. We may also revise these Terms from time to time.

When we make material changes, we will update the “Last Updated” date at the top of these Terms and may provide additional notice where required by law. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law
These Terms and any disputes arising out of or relating to them, the Site, or any products purchased through the Site shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles, except where mandatory consumer protection laws of your country of residence require otherwise.

14.2 Dispute Resolution
We encourage you to contact us first to resolve any concerns. If we are unable to reach an amicable solution, disputes may be brought before the competent courts of California, unless otherwise required by applicable consumer protection laws.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or terms referenced on the Site, constitute the entire agreement between you and CharmoraJewelry regarding your use of the Site and purchase of products from us, and supersede any prior agreements or understandings.

17. Contact Us

If you have any questions about these Terms or the Site, you can contact us at:

CharmoraJewelry
Operated by Shippinit LLC
5250 Califia Ct
Santa Barbara, CA 93111
United States of America

support@charmorajewelry.com