FAQs

Customer Service

How do I check my Klarna account?

Download the Klarna app: https://www.klarna.com/app Log in online: https://app.klarna.com/login

How do I check my Klarna account?

Download the Klarna app: https://www.klarna.com/app Log in online: https://app.klarna.com/login

What is Klarna's Pay in 4 payments?

‘Pay in 4 payments’ is an alternative to traditional credit but without any interest, that allows you to split purchases into 4 payments. These payments will be automatically withdrawn from...

What is Klarna's Pay in 4 payments?

‘Pay in 4 payments’ is an alternative to traditional credit but without any interest, that allows you to split purchases into 4 payments. These payments will be automatically withdrawn from...

Will I be charged interest when I use Klarna?

No interest or fees when you pay on time.

Will I be charged interest when I use Klarna?

No interest or fees when you pay on time.

What payment methods does Klarna accept?

Klarna currently accepts major debit and credit cards (i.e. Mastercard, Visa, AMEX, Discover). Please note, prepaid cards are not accepted.

What payment methods does Klarna accept?

Klarna currently accepts major debit and credit cards (i.e. Mastercard, Visa, AMEX, Discover). Please note, prepaid cards are not accepted.

Is there a maximum I can spend using Klarna?

Yes, one transaction can be no more than $4,000 USD.

Is there a maximum I can spend using Klarna?

Yes, one transaction can be no more than $4,000 USD.

How does Klarna work?

Step 1: Add products to your cart and select “Klarna” when you check out. Step 2: Enter a few personal details and you’ll know instantly if you’re approved. Step 3:...

How does Klarna work?

Step 1: Add products to your cart and select “Klarna” when you check out. Step 2: Enter a few personal details and you’ll know instantly if you’re approved. Step 3:...

How do I make a return using Klarna via the mail?

If any order is returned by mail, you will be refunded the payments you have already made and future installments will be stopped.

How do I make a return using Klarna via the mail?

If any order is returned by mail, you will be refunded the payments you have already made and future installments will be stopped.

How to apply for Klarna?

It’s a simple, 2-step application process with an instant decision. When approved, you can manage your payments and get payment reminders in the Klarna App. Split your purchase into four...

How to apply for Klarna?

It’s a simple, 2-step application process with an instant decision. When approved, you can manage your payments and get payment reminders in the Klarna App. Split your purchase into four...

What is Klarna?

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money....

What is Klarna?

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money....