Stripe
Stripe is our trusted payment partner that allows you to pay for your CharmoraJewelry order quickly and securely, using your preferred payment method.
With Stripe, you can check out in just a few steps, whether you are shopping from your desktop or mobile, in your local currency where available.Stripe+1
How Stripe Works on CharmoraJewelry
- Add your favorite pieces to your cart
Choose your jewelry and proceed to checkout as usual. - Select your payment method
At checkout, you will see payment options powered by Stripe (for example: credit/debit card and, in some regions, additional local methods or digital wallets). - Enter your details securely
Your card or payment details are encrypted and processed by Stripe in a secure environment. Your full card number is not stored on CharmoraJewelry’s servers.Stripe+1 - Order confirmation
Once your payment is approved, you’ll receive an order confirmation email from us. If there is any issue with your payment, we will notify you and invite you to try again with another method.
Why We Use Stripe
Stripe is a global payments platform used by millions of businesses worldwide to accept online payments.Stripe+1
We chose Stripe because it offers:
- A secure, modern payment infrastructure
- Support for major card brands and popular local payment methods (depending on your country)Stripe+1
- Strong data protection standards (including PCI DSS compliance for card data security)Stripe+2docs.stripe.com+2
Available Payment Methods
Payment options depend on your location, currency, and Stripe’s availability in your country. In many cases, Stripe supports:Stripe+1
- Major credit and debit cards (such as Visa, Mastercard, American Express, etc.)
- Some local payment methods, where available
- Selected digital wallets, where supported
At checkout, you will see the payment methods available for your specific order and country.
CharmoraJewelry does not issue store credit cards or its own financing product. Any installments or “pay later” offerings you see (for example provided by your bank or card issuer) are offered and managed by those third parties, not by CharmoraJewelry.
Security & Data Protection
Your security is extremely important to us.
- Stripe is certified as a PCI-compliant service provider and uses industry-standard security practices to help protect your payment information.Stripe+2docs.stripe.com+2
- Payment information is transmitted using encrypted connections.
- We do not store full card numbers on our own servers; Stripe handles the secure processing of your payment data.
Even when using Stripe, CharmoraJewelry remains responsible for protecting your personal data on our systems and complying with applicable privacy and security laws.Vanta
For more on how we handle your personal data, please see our Privacy Policy.
When Your Card Is Charged
- Your card or selected method is typically charged at the time your order is placed and confirmed.
- If there is a problem (for example, your card is declined), Stripe will not complete the transaction and you will be informed on the checkout page so you can try another method.
In some cases your bank may place an authorization hold on your funds before the final charge is captured. This is controlled by your bank or payment provider.
Refunds and Returns
If you return an item in line with our Returns & Exchanges Policy, we will process the refund through Stripe to the same original payment method, unless otherwise required by law or technically not possible.
- Once we approve and issue your refund, Stripe sends it back to your bank or payment provider.
- The time it takes for the refund to appear in your account depends on your bank or payment provider’s processing times.
If you only return part of your order, we will refund the amount corresponding to the returned item(s), including any applicable taxes and fees on those items, in line with our policy.
For full details, please refer to our Returns & Exchanges Policy.
Fees, Taxes, and Currency Conversion
CharmoraJewelry does not charge extra processing fees for paying with Stripe beyond what you see at checkout (product price, shipping, and taxes where applicable).
However, depending on your bank and country:
- Your bank may charge currency conversion or international transaction fees if your card is billed in a different currency.Stripe
- Local taxes, customs duties, or import fees may be applied by your customs office or carrier when your order arrives in your country.
These additional costs are set by your bank, payment provider, customs authority, or carrier—not by CharmoraJewelry.
Frequently Asked Questions
Do I need a Stripe account to pay?
No. In most cases you can pay with your regular card or local method without creating a Stripe account. Stripe processes the payment securely in the background.
Is Stripe a bank or lender?
No. Stripe is a payment processing platform, not a bank or a traditional lender.Stripe+1 Any interest or fees you pay are set by your bank or card provider, not by CharmoraJewelry or Stripe itself.
Why was my payment declined?
Payments can be declined for several reasons, including insufficient funds, incorrect card details, security checks, or limits imposed by your bank. In most cases, trying another card or contacting your bank will resolve the issue.
Can I pay in installments?
Some banks or payment providers may allow you to convert card purchases into installments or “pay later” plans directly through them. These options are managed and offered by your bank or provider, not by CharmoraJewelry. Please contact them directly for details about any installment options, fees, or interest.
Is my personal information safe?
Stripe uses strong encryption and is certified under international card security standards, and we take care to protect the personal data stored in our own systems.Stripe+2docs.stripe.com+2 For details on our handling of your personal data, please review our Privacy Policy.
Need Help with a Payment?
If you experience any issues while paying with Stripe—such as errors at checkout, duplicate charges, or questions about a refund—please contact our Customer Care team first.
We are happy to:
- Check the status of your order and payment
- Confirm whether a payment was received or refunded
- Guide you on what information your bank or payment provider might need
If your question specifically relates to your card, account limits, or bank fees, you may also need to contact your bank or payment provider directly.
